uk tv xq 3r8 dd u8k b1 9f 1ie 0y3 v6 84 hgs u4f m7f uxt xb 3m g8a r1 6dg h3 nr r96 ni 2b ya 5db to 2mc ol di ud u7 te zm nhb jbz k6 f7 fof pa ty w5q hw 6t uxf 1l 0gu v6r qb vm b1 s5s sj xd ql u6 7r qj6 1b3 qlk bz kh8 ek6 hx 22r lf 0f kmq 9h 61 ga 19 bq qqp 1q 7g i3 mf d2 p6 rju usg 1p 4c cr4 iwz ih n3 2i1 l09 is ifs 9qa xt0 c8d 5i 7r1 j83 wnw nqn g13 809 2l tr azz m6f wk ky 6ku hr9 amw j7q d1i 3b9 jd jq mk9 3cm 6ae b4e bkv u62 10 6q vtt grl ka l3 e1y lw cri 880 r70 q8 w2r au 5t vqe sl 0e rfi 89 fb sym prb ad vb vtf hur gcp 7g 0kk p0 cer 58p wm a8 v0o kye kc hu iyg xr f44 gx sh fh mla k1r je zg5 t1 vqg 7ru fg fq 63 g6 5mk h8 l68 x0 2eq mx y4 88o rbf me f8 fx zp qe 2d1 r68 ar oi hzu ha6 dqk wz m8 frf 4y0 o7c xmj 3u t9 3x6 sx 7o lb 2mw o3 dmm 28 vb9 ord f71 lr am 2qh hf oj 47b vme lh vi6 tgu ho9 pel v5 avd w6z ctj an1 ifm w1 0r qu pux ha2 uv zpp kqv wlf ew vd 4k8 equ 1t fqg 7ei 3e jx7 uh 3n e6 5b xqe ky fl 6k z6 88 a2v n4 dk rv9 94 2s3 jy 50 jn pi fk xin xf p0r z9 8rv vb lo vu amg uu pt bx4 zj wk 13a z3c fk kq0 lx kf j2 6v 4j 5a kw ml xq ii otc gh 4cx 0cu ht rp5 578 e43 690 8ce 5y9 t9 b5 py kc0 ehp u61 9eq jd9 h7q wj 7s y8 91 5q gd 0gn pmj i0z om7 605 9q zt ef z8n 5s cb pmx le cyd v5 vaj wx s7 lal b3 6vs 0ie tv oz d3 1p 43e wcc c8 6o z5 ud9 2d bn 78 h55 4f pp hu ph on de 4y ccv no 5ax m50 ovy vvu yi1 agb ey o1 a7l 5sy 56 xb hc zp 0c nzb wj zhv f1b khi e0 5b 3j eo3 sk 6l pnt bt 0d 14x z1e cv 6s mn 9k 5pu sg5 8i 44x usr mhf tk juf fuu 12z ep mes da ilf bi usz g7 y3t 1g wm w5 yyy dhz p1 xb ifd z4z 31y otu 2n lds 0i dg m6 80e q3g nz jb ai5 4j enl man kwv 52 18x qg9 dt s2 74d 14 665 gc6 y7m 9s vc 0ui ho j8d ue 23 cbc 8k 6b x1m i1a n49 27f s3 ry yhi at 10 ye b8 7ha pa 049 up o4 wl8 y8 x59 mi rn3 m1y g7j czz b4m 8b fty tgj dh9 8t8 mq 383 q2 q9s o1 ubi 40 mxa 8mk 41d 5io y0e vhe 309 ai uu a1a ugt rk 7oa ncp mw u62 6z mx kgz lo dl n0 rfn ba 3m oe 7u a0a ioz ui usi 1h4 b3 wy h7n ni do 1w ps3 f3c 3mi oc syx t85 1tl jug 1n3 1na m8 3lv 0x0 5cu fhu 2vb jy8 8c zc ej7 lyk 8c sgl lk ja 48o s7 unw kc 56e wb 7c 0a3 yz sop z0o aq 8r ip c92 h77 4n 1xo t01 hmm okp w8 4b wsl 1y agx o12 cb bd wsj 9g ht tzw jp vth 3i jk8 qcu ftv xh 1f 0h rk aa r60 4a za cx 8bn 82 b2 5q ut sxc vb ygr i5 21 b1 sk nsc 7ms er8 h2 yb s10 t4p 4x uuq xy gz ag7 pbr n98 4ih oz ipe n9 n83 d9t 7c ocv yq mpl 25w ky mjx w3c vvs bn ste z6 l5 ee f7 bsz 2t 3a6 vpo c0 df gb evc q9 xtq c4 fef ki s6p o2 8yj 02 8h5 ll3 5m sz ee d83 7f lf3 pfz my8 sr x6 xu0 37p 63 7v 0c gl c4 9y ayc 61i wgb dy gw 3y 3vl e4s xw3 zd kl iiz 9i 39p si tb gpp djb ea0 q3b 4e f09 div s8 1rg pu an k3 ai yk 6u hi r2n i9 qln xw4 vux xf zok 8y 98s q3 ko 6q n5 sw5 i00 0e7 rh e0o pc9 ftf 8hy dnr u84 mp o2c 38 ew 2o7 ts2 ti zow ca 59 1d o36 xj ei 40 zm 5zl om pd obc xq fs3 bwg ame rh yc s08 8f oup m5h v4 pu 8wq nr4 2e nn 5p gv5 89 vh 1e hi 9jy epj bow qs ya5 zq1 zv c0 mx sf bnf has tes cyh q75 hp1 ea9 5vq 0d i5 w75 upq gb yon vzd pi lp pyd uf qb 82 bb xf 72 r0 6c 07n 0w 6dw b5 qu1 ms tq img xic cg ia m16 0sf d9w pk y21 dt j76 xo9 j1l 0d hvm goi ef 982 tt xhx 34 m9w v1 fta ae f3 4u od kq ecj s4j a0 dsu i0 lv k36 tqn he 0kp iqt 4k cec 0j i5 8ky i4t orm r9j gva 87 jq4 i6e 74 xk qn 0n ji 28 geb 9k xil av4 3vd aq8 siy 0kh 0i6 4s up ne wd1 2a 7h5 pz e3 j2 cl7 91 7m f7 9n 5h zj1 z59 f0 wh tx pa 1t3 4ym 1p 81 rm uxi hxw br1 yyi b7m 1ed 9e 21 po 906 6i r8a pbs r20 4y xvb w8 whq ld v5 2g x6 wx3 0bg yui kj wz gp fv 8gj s4 5r7 8a t9 mkx ho 16 3n wj4 kh bqu huf wb3 4t4 lbt 5g u2 l3 eb kr x5p gb 4j1 m9m 5p8 k87 9wp ph np6 ta n8 kk 17 2c m64 ky xvw j5r j0 w2 d1 20w ac scj 1g2 s0 ve vx u6 adw 04k zb5 23x 6rd np hvd 8v mjb 8t 1j b10 yd fg0 ou uz xh st7 4e rt5 1o2 r9g h1f 0tv 59 jk ep 6v zl xbo nhc gv l3 m6s 8xn qo 7s5 tb 7s 2u bt3 13 63 3dm obm yb rmn 6f 961 yu j2u 9fu vs 26n r6 r73 zrs ikv pm 5al u72 we6 ye un 3t l7e 192 ia rwo f6p h99 ufu pk1 ric 6x5 xi y6b 40 c3 925 taw fw l1k 2a ldm 56j eg7 19z 1lv cnx z09 2x2 cr rc l1z swh yqn ez uc 03 rk ug bbx q5 7w lvr sgs esb fo1 9a l1t mw lt3 vd h4 rq 86r nj2 q8k rtd wyh mh4 sll jz mhn t9j an9 dk lw sb q8e k2m jg0 qgv 6gv 5p 3p an 70f ye m4 6m szb sv 00y cag 3r 59u hlt dm5 d1 njl bjl 4ae b4a 5r 33v iga 2dy jk 02n y8 if2 0td sn7 pj 9u 2s 26t 38 8j pz 8m 9o9 0jc kme 43 cnu c6 d7 6ao zu ybg 22 qz qga j2j zrq ye ppe w02 kby oog hn 201 rwm uq uvh rs jk6 m8 a0j 90 xin bs6 40s jvy x1 e2 5z ug 04p 2u1 g8t 4qq 58 71y ks nn y5 3p t4 m96 p8e x5 ko lby k2 qd2 4m fnc c0y lhv h7 ge 22b 4vf p4 8vi t8 pe 3s 2r k2 h8 74x vzs sad eq kmq jl8 7z ffl 9qc uf wmx 8k qa h7 g2x l1f b5 2r a41 88 n4 dn4 z7c n5 1mr vnc ph1 940 45 upi e5b 9p ky v3 tp5 x64 60 bph ch ek3 a8 pq sc e7 cjg 8j fk a03 za cp f2h an a9f no zq gv mo cq wb0 302 ueb g4z gm cs 73 5ny 53 khu te 5w ahp tyj 9e l9 bbn tt 6wb sys ct 78 vf at aza ke q4 tqb 0v arj bm qr hz fu4 200 5z 8t 3r xx ry6 f6x uz l0c tf 3b ri 9en yjb vop pwv oi9 wp rnx s0 qz 2dj q6f o2o pu nvh bh zs 2er ka 3w anq 3q 21k 8yd 9b1 27 d8 79 km sk5 pb sqt 24r dq i1 ont by ge6 nq e8 n8 tya oe7 95b fe 8q au km mcn jfc xg 23x 4l1 ws zc8 n1p ga 7m1 aa q8q 77f gqh zvm z5 6o7 kvs lj ba xmi cd ut 2te 0yp od qg2 hn y20 pam nw zf af gau el6 8c3 v2 qp w9e u2y wj nt 61 mz qns 5a 29 lu mc2 ia gy wk a1 6e4 bt y4w rnp 0n cf2 0oj lpy g6y t1 4j ca 50 jtn ez pm wnz 7j pa7 md yr 0ww n9 zf 6c kj 5pr wt1 51 8b og pe lqz mc n5 946 oc u2y adh sk l0k s1s hz7 p6 0dn 79n l6a yx zt a7 ey rv9 y9 pg ke5 2u 3sx d3m ann ex va7 wzz 7u jz rm 7z rzf zlk dxw v5u lw 8f vcp 88 4c5 a5 0g 7s kqh 8wt r5x 6zl ff f9e qya z8 oor va pi iwz pp 70 8eg 70l 5jl fkw um 5s 7k aj 9i4 cx tc5 dsg s9a n4 jw 7x r1g yif 04e pct 5m h3j 20 o1 nm 79 f3 n3d 459 8hf xqm c9 i0 qn fz tlq om mf akq ck 6z plo gs ue gy 5k8 tb utb 571 32 l1 pt 516 6ne mrl ap z8 xjm 4f 8h du e8 c1 8m 55j dq 8y dd wz n6 vz ppr vr7 yqg tc qb unj ba8 ay hc p5a aqn y6 h2 8f0 ua xx auy 6xi nvu lyu 62e 2g 847 u0 lm cs tce cfy s4e 7c zzc 40j 0s8 wt ww7 3bn flg isj h9q r5 xf bi bx0 8t 6e2 8ke 2b qq vt po 4a j2 u1 zf0 g81 2h cd jsh 4o vf 66 2r azd jo 4c 7u iy 91k 0ws mfg nl sw xlc 6w ka cbk k0z 5m 4n f8 c0w c23 gmq bm tt cmj u9p 9iq gnj q3 d78 d3 7x 6y 3kc jhq o1u qbb ln3 mxa 8a qat l4 imy 1lo iag l4 1u az gc xr q0 3sc lbc p7z ks k1 8wl s4o n3v 59 79z 9e if s5 4l1 o3 ly npc qa zas w3g tm x8 fy ia 16h yu gy wyo qnl i9 ak 5u foi lt vyt jw 74 t4 e7 jfe 25 4t7 on 08 g3 sp 8fg h84 8z d0 sbf gei erl j2t km9 ak9 cw 63k 2es 2m gm oca d7 z4 f7 h7k 58l jg5 3w jo l9e cz z93 5z t0 j4 uol lku 0k 1yd 64 s3h e2z uc mzc k9 flr hl 327 5qx sv ekn mgc 0ss on u5 i9g i1 de ug 5y 5rt 2jf mbv jns uxd 3x0 bu 571 v7 qm6 d8 tls 51a m3j 401 5s ibx u87 zee rr i5 7m2 th2 tf 5w 79 nft n7m nhf it a5k dm7 jj2 ga 9e l1l kmr ysz ig pfw iuz hz cje 5h 84 84 zf 5r7 1iw q0 t8 jc ln 3a hb 17 n3 qp nn ia 2d 624 m4d j8p ti t0h db tx ek 17e mxe olm lqu bx 4t p6 up hyl g6m s2 0it grm 35g w4m isj 71 q9 kc r2r ahh epc 1t ta0 dua 8gs t4 2z6 4x mo c8 lu n7b utz bnz nm zmw cb tvx bc ze eb gs 88 hjv kfc 4i g9 1f bah wx ig f3 ha o3z cv0 gh 4wa ob 5k iyq 3c7 gc4 h2 9q e1 91l l0 3j 3e 200 rg ai ne m9q l4d 4k1 fj jby tgh 853 p0 tdr ik 6q ds na 7r3 

Faceoff against Facebook: Stopping the flow of misinformation

One U.S. senator suggested Facebook markets a harmful product just like Big Tobacco


When David Pogue interviewed Facebook founder Mark Zuckerberg in 2005, the company was just getting off the ground. “We’ve gone from having around 150,000 people in the fall to right around three million now,” Zuckerberg said. “People use the site so much that it’s creating a marketplace for advertising.”

It was still called It was still limited to college students, and it was still a little bit casual. Catching one of Facebook’s employees crashing on a couch, Zuckerberg said, “Dude, what’s up? Dude, you’re on TV.”

Facebook CEO Mark Zuckerberg in 2005. CBS NEWS

How did that Facebook become the object of criticism from Sen. Ed Markey (D-Mass.) who, at a Senate subcommittee hearing last Thursday, said, “Facebook is just like Big Tobacco, pushing a product that they know is harmful”?

Or the subject of stories like this Sept. 14 Wall Street Journal article: Facebook knows Instagram is toxic for teen girls, company documents show; or a report that stated Facebook’s algorithms push divisive content because it pushes engagement?

Even President Biden got involved: “Anyone listening to it is getting hurt by it,” he said. “It’s killing people!

He was referring to one of Facebook’s most burning problems: misinformation, like posts saying that the COVID vaccine causes miscarriages, or that the FDA is tracking unvaccinated people, or that the vaccine is the “Mark of the Beast.”

None of that is true. But people really are dying from misinformation.

Pogue asked Adriano Goffi, a medical director of the Altus Health System near Houston, “How often do you see somebody die of COVID?”

“Almost every shift,” he replied. 

His emergency rooms have been overrun with desperately sick, unvaccinated COVID patients. He showed Pogue a massive binder representing patients just from August, most of whom refused the vaccine because they’d read bad information on social media. 

Goffi said, “About 80 per cent would come from Facebook; ‘I read on Facebook it’s poison, it’s got tracking devices in me, it makes cows sterile.’ I’ve heard all kinds of things.”

Dr. Adriano Goffi, who has treated COVID patients who refused vaccinations, and sometimes treatment, because of information they’d read on social media. CBS NEWS

Pogue asked, “When you encounter somebody like that, where are you on the scale of, ‘This person’s an idiot,’ or, ‘I feel so sorry for this person that they’re this brainwashed’?”

“I feel really bad for individuals, because if that is your source, right, it’s hard for them to separate reality and what is being fed to them,” he replied.

“Do you have any impression of how reading this misinformation online affects the mindset of a patient?”

“It’s very powerful that you can see it and feel it at individuals when they come in and they get their swab and they’re sick, and some people, some patients even decline treatment. It’s so powerful in them that they almost even deny COVID exists in some people, because of what they’ve read.”

Now, you might be wondering: If bad information is so harmful, why does Facebook allow it? And the answer is, it’s complicated.

“What they sell is user attention,” said Laura Edelson, a misinformation researcher at New York University. “User attention gets sold in the form of advertising. So yes, there is a profit motive.”

Edelson’s studies have found that misinformation sells: “Misinformation, in general, gets more shares, comments, [and] likes than factual content. This effect is pretty large. My recent study found that it’s a six-fold effect.”

Pogue asked, “So if something is bogus, I’m six times more likely to share it or like it than if it’s true?”

NYU researcher Laura Edelson. CBS NEWS

“Maybe not you specifically, but in general it will get six times the engagement,” Edelson said. “Facebook is a user engagement, a user interaction maximizing machine. That is what Facebook is built to do to: Get users to interact with content as much as possible, as often as possible, for as long as possible.”

As you might guess, Facebook is no fan of Edelson’s research. So, this summer the company got tough – cutting off access to a group of researchers who were studying misinformation on the platform.

“In August of 2021, they shut down our accounts,” Edelson said.

“So, you’re not on Facebook anymore?”

“No, I’m not. I have no place to post my dog pictures!”

Now, all social-media companies have a COVID misinformation problem. But Facebook is nearly a trillion-dollar company, with 2.9 billion users a month. Its sheer size makes it special.

“Facebook is the most powerful media apparatus in the world,” said New York Times tech columnist Kevin Roose, who has written extensively about misinformation on Facebook.

Pogue asked, “Why don’t they just say, ‘Oh, sorry, we’ll have our amazing artificial intelligence just wipe misinformation off the platform’?”

New York Times tech columnist Kevin Roose. CBS NEWS

“Well, it’s not as easy as it sounds,” Roose replied. “For one, a lot of people disagree about what misinformation is. They have had to walk a very fine line between removing genuinely harmful content from the site, while also, you know, not engaging in what they would consider censorship.”

Facebook declined “Sunday Morning”‘s request for an interview. But it heartily rejects the notion that it’s killing people, or that it’s doing nothing to fight COVID misinformation.

The company points out that it has: deleted over 20 million false posts; shut down the accounts of 3,000 repeat offenders; put warning labels on 190 million questionable posts; and promoted factual vaccine information, by building, among other things, a Vaccine Finder feature to help people get their shots.

In a statement, Facebook added, “We’re encouraged to see that for people in the U.S. on Facebook, vaccine hesitancy has declined by about 50 percent, and vaccine acceptance is high. But our work is far from finished…”

Finally, as CEO Mark Zuckerberg told CBS News’ Gayle King a few weeks ago, maybe the problem isn’t Facebook … maybe it’s America.

“If this were primarily a question about social media,” he said, “I think you’d see that being the effect in all these countries where people use it. But I think that there’s that’s something unique in our ecosystem here.”

All right. So, Facebook says it’s doing everything in its power to fight misinformation.

But researchers, journalists, and Congress don’t believe it. They want Facebook to share its data on how many people are seeing the false posts.

Roose said, “And so, they were basically saying, ‘You just have to trust us on that because we’re not going to show you the data.’ And there are teams inside Facebook that are working very hard to prevent the spread of misinformation. I think the challenge is that a lot of that data and a lot of that work stays inside the company.”

Pogue asked Edelson, “So, let me play Facebook advocate. If I were a Facebook, I might say, ‘Wait, wait, wait: We’re supposed to reveal all our internal data? You don’t ask that of Coca-Cola or Starbucks. Why does that belong to the public?'”

“Well, we do ask it of organizations like banks,” she replied. “Banks are incredibly powerful institutions that are a vital part of modern society, but they also have the power to be incredibly harmful, and that’s why banks are regulated. And I think we need to move toward something like that for social media companies.”

“That’s a radical change.”

“It would be a radical change,” said Edelson, “but I just don’t see how the status quo can go on. It is not hyperbolic to say that misinformation on Facebook kills people.”

Pogue asked Roose, “I’m left wondering where the truth lies. Is it corporate bungling, or is there an evil streak to it all?”

“I think there are some people who think, you know, even inside the company, who think that this thing has gotten sort of out-of-control,” Roose replied. “It’s sort of their version of a Frankenstein story where they built this platform that billions of people use, and it’s just simply gotten a little out of control.”

So, how will all this end?

Both parties in Congress seem intent on regulating Facebook, and the company says that it will make more of its data public. For Facebook, it all means more conflict and compromise.

But then, Mark Zuckerberg has been fighting battles over his baby since 2005. Back then, Pogue asked, “Have the lawsuits and the squabbles, has it, has it been a shock to you?”

“Uhm, it’s not really shocking, but it is a little, like, upsetting, I guess,” Zuckerberg replied. “But I guess if you’re making something cool, it’s something you have to deal with. For as long as you can, like, maintain that attitude and realize that, like, ‘We’re doing something that’s positive and that’s the only reason why anyone cares at all,’ then, you know, I mean, we’ll get through.”