“Form has been tampered with” – Many users hitting roadblock on first day of provincial online vaccine booking

Glitch combined with incomplete clinic info leading to headaches among users

For some, the process to book a COVID-19 vaccine through the province’s newly released online portal was easy and straightforward. For others, not so much.

Many users took to social media after receiving the same message – Form has been tampered with – through the online booking system after it went live at 8 a.m. Monday morning.

This led many folks to call the vaccine booking hotline instead, with claims of hours-long waits associated with the call.

The error didn’t go unnoticed by the Simcoe Muskoka District Health Unit (SMDHU) which also pointed out several local users aren’t able to find appointments at area clinics. The health unit said on Monday morning that the province had yet to input all local clinics, thus appointments couldn’t be booked at them. According to the health unit, both issues were expected to be resolved within the day.

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“The province is troubleshooting this now and aims to have this completed by end of day today,” according to a statement from the SMDHU. “Please try again later to book an appointment close to you. In addition, the province is working to resolve a technical issue that results in a message to those trying to book that says “Form has been tampered with.” Patience is appreciated.”

The online booking system went live on Monday morning and was only open to those who were born in 1941 or before.