Starbucks Canada is rolling out plans to resume operations in “as many stores as possible” by the end of May. Over the following days and weeks, Starbucks says customers will have access to more stores. The locations of ‘those stores’ will be decided on a community-by-community basis.
“A lot has changed over the last six weeks,”said Lori Digulla, president of Starbucks Canada, in an open letter posted on Wednesday.
“As we enter this new phase, we know that we can evolve how we serve our customers as restrictions begin to lift and we are ready to continue to be fluid in how we serve our communities,” Digulla said.
To start, Starbucks stores will offer drive thru, delivery and pick-up only service. From there, Digulla said they will monitor and then make decisions to open additional stores or expand services – like curbside pick-up or walk-in orders. Of course this will all depend on provincial rules.
New employee protocols at Starbucks
- Facial coverings: All partners are required to wear a facial covering if they are working at a store. Partners are reminded not to touch their eyes, nose and mouth, and to wash their hands, maintain physical distancing and sanitize high touch surfaces frequently.
- Partner Pre-checks: As an additional safety measure, ahead of each shift, all partners are required to take their temperature and use the Covid-19 Virtual Coach to ensure they are ready and able to work. This ensures every member of the team feels confident while working together.
- Extra cleaning protocols and precautions: We continue to observe elevated cleaning and sanitizing protocols to help prevent the spread of all germs in our stores.
- Plexi-shields: As we prepare for the future, we’re sourcing plexi-shields to be installed at the POS, so we’re ready when we re-open our physical cafés.