Life Labs Hacked, Millions’ Personal Info Exposed

Company Reaching Out To Affected Customers

Life Labs says it has been the victim of a cyber attack, meaning the personal information of many Ontarians could be impacted.

The company posted an open letter to its website today, detailing how the names, birthdays, addresses, email, login, passwords, and health card numbers of 15 million customers were exposed. The majority of customers affected are in Ontario and British Columbia. Life Labs says it appears much of the data gleaned from the attack impacted customers from 2016 or earlier.

“I want to emphasize that at this time, our cyber security firms have advised that the risk to our customers in connection with this cyber-attack is low and that they have not seen any public disclosure of customer data as part of their investigations, including monitoring of the dark web and other online locations,” said Life Labs CEO Charles Brown in the statement.

The system issues related to the criminal activity have been fixed, according to Life Labs, while additional safeguards are said to be put in place. The company is working on informing those customers affected by this data breach.