Royal Victoria Regional Health Centre (RVH) is looking for a few Patient and Family Advisors.
These are people who give input policies, programs and practices that affect the patient experience at RVH.
The Patient Family Advisory Council (PFAC), which formed in 2014, is comprised of patients and family members, along with health centre staff and physicians.
It has already helped bring about change in the design of the emergency department, introduce 24/7 visiting hours, develop the newly opened Cardiac and Child and Youth Mental Health units and recruit new leaders.
“Our council provides an important voice for patients,” says Nancy Savage, executive vice president, Patient and Family Experience, Regional Vice President Cancer Care Ontario and PFAC chair. “The recommendations we make, from the perspective of a patient or family member, help the health centre focus on its goal of safe, high-quality care and improving the patient experience.”
The Council is central to RVH’s MY CARE strategy, which is based on the philosophy that patients and families should be partners in their care; involved in planning and decision-making throughout every step of their healthcare journey. By sharing their stories and unique perspective, they can help shape and improve the patient experience.
RVH is currently accepting applications from interested candidates for a number of councils. The application form is on the RVH website (www.rvh.on.ca) under the “Careers and Volunteering” tab or email firstname.lastname@example.org or call (705) 728-9090 ext. 42319